Blog

Technical guides, customer stories, and product updates
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Speech-To-Text

Should you host an in-house speech-to-text solution or outsource to an API provider?

Businesses across industries are adopting speech-to-text (STT) technology to unlock new use cases and meet growing customer expectations. Whether it’s powering virtual assistants, transcribing conversations, or analyzing audio data for insights, STT has become essential for delivering seamless and engaging experiences.

Speech-To-Text

Key techniques to improve the accuracy of your LLM app: Prompt engineering vs Fine-tuning vs RAG

Large Language Models (LLMs) are at the forefront of the democratization of AI and they continue to get more advanced. However, LLMs can suffer from performance issues, and produce inaccurate, misleading, or biased information, leading to poor user experience and creating difficulties for product builders.

Speech-To-Text

Keeping LLMs accurate: Your guide to reducing hallucinations

Over the last few years, Large Language Models (LLMs) have become accessible and transformative tools, powering everything from customer support and content generation to complex, industry-specific applications in healthcare, education, and finance.

Case Studies

Transforming note-taking for students with AI transcription

In recent years, fuelled by advancements in LLMs, the numbers of AI note-takers has skyrocketed. These apps are increasingly tailored to meet the unique needs of specific user groups, such as doctors, sales teams and project managers.

Speech-To-Text

RAG for voice platforms: combining the power of LLMs with real-time knowledge

It happens all the time. A user submits a query to a large language model (LLM) and swiftly gets a response that is clear, comprehensive, and obviously incorrect.

Speech-To-Text

How does automatic speech recognition navigate languages

From virtual meeting assistants to call center platforms, the need for multilingual transcription to serve a global user base is on the rise. As a product builder looking to implement automatic speech recognition (ASR) into your app, you're likely searching for a solution that can transcribe speech into multiple languages in real time and translate it accurately into the language of choice.

Product News

Our Road to Real-Time Audio AI – with $16M in Series A funding

Real-time audio AI is transforming the way we work and build software. With instant insights from every call and meeting at their fingertips, customer support agents and sales reps will be able to reach new levels of efficiency and deliver a more delightful customer experience across borders.

Product News

Gladia selected to participate in the 2024 AWS Generative AI Accelerator

We’re proud to announce that Gladia has been selected for the second cohort of the AWS Generative AI Accelerator, a global program offering top early-stage startups that are using generative AI to solve complex challenges, learn go-to-market strategies, and access to mentorship and AWS credits.

Case Studies

How Selectra is automating quality monitoring of sales calls with speech-to-text AI

In the past few years, the democratization of speech recognition and large language models has created new opportunities for voice-first platforms to automate critical workflows. Customer support is one of the most promising and vibrant areas for these innovations.