Increase agent productivity with faster, more responsive transcription
Gladia’s real-time STT powers live agent assist and in-call form population, reducing manual work, speeding up resolution, and helping agents focus on what matters most.
Ensure accuracy where it matters most
QA, compliance, and coaching depend on transcripts that are both accurate and speaker-aware, even in noisy environments. Gladia’s transcription and diarization capture critical details others miss.
Support global customers with confidence
Gladia delivers consistent, multilingual accuracy at scale across languages, accents, and dialects. That means agents can confidently support more people, even without fluency in every language.
Integrate with your existing platforms and workflows
Gladia plugs into your CRM, CCaaS, and QA tools, making it easy to drive automation and insight without disrupting operations.
Performance, proven at scale
accuracy
94%
Most accurate real-time transcription in English and other high-volume languages.
languages
100+
Gladia supports over 100 languages, including 42 unsupported by other providers.
latency
270
ms
Industry-leading latency to deliver faster, more natural customer experiences.
Built-in control, without the overhead
Built for devs. Backed by real support
Gladia offers clean docs, ready-to-go SDKs, and a web-based playground so teams can test, build, and ship faster.
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