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Speech-To-Text

How to extract buyer intent and sales objections from calls using Gladia and Claude

TL;DR: Sales teams are sitting on recorded calls that could populate CRMs automatically, but the most common failure mode is the STT layer dropping words, misattributing speakers, or degrading silently on accented audio. Pairing Gladia's async transcription (Solaria-1) with Claude's strict JSON output mode fixes this, delivering full-context accuracy and diarization that streaming can't match, with on average 29% lower WER and 3x lower DER vs. alternatives so Claude receives a cleaner transcript and produces fewer false signals.

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Speech-To-Text

Power your sales: AI & speech-to-text for CRM data enrichment

TL;DR: If your STT API produces 10% WER on real sales calls, 10% of the lead data flowing into your CRM is wrong before your LLM ever touches it. Async batch transcription fixes this - full-context analysis of the complete recording produces better accuracy, speaker attribution, and multilingual handling than streaming. Gladia's Solaria-1 delivers on average 29% lower WER and 3x lower DER than alternatives across 74+ hours of conversational speech.

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Speech-To-Text

What is MCP in AI? Understanding the Model Context Protocol for audio

TL;DR: MCP gives AI models a uniform protocol to connect to external data sources, but transcription quality sets the ceiling on everything downstream - errors on accents, noise, or code-switching corrupt the context every agent reasons from. Gladia's Solaria-1 model delivers on average 29% lower WER and 3x lower DER than alternatives across 74+ hours of conversational speech, with full speaker attribution, 100+ language support, and true code-switching detection built in.

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Speech-To-Text

4 popular async STT use cases to try now

TL;DR: Pre-recorded transcription is often thought of as just "uploading audio and getting a transcript back." But with Gladia's Audio Intelligence layer sitting on top of the transcription pipeline, a single API call can return sentiment, summaries, anonymized text, translations, and more.

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Product News

Audio-to-LLM: From audio to structured intelligence in one API call

TL;DR: Gladia's Audio-to-LLM runs transcription, diarization, and LLM analysis in a single POST request. Pass a 'prompts' array, get structured outputs back in one webhook. No pipeline to build or maintain. Pick from 700+ model choices, with a free tier including 10 hours/month.

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Product News

What is audio summarization? How to turn transcripts into instant recaps

TL;DR: Gladia’s summarization feature generates a summary from your transcript with a single API option. Developers can choose from three summary types: general, a balanced summary of the transcription, selected by default; concise, and bullet_points.

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Speech-To-Text

Mastering multilingual speech-to-text: handle code-switching with AI

The article explains why code-switching makes multilingual speech-to-text harder, especially when speakers switch languages mid-sentence or use accents in noisy environments.

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Speech-To-Text

Best Whisper alternatives for 2026: Comparison of top speech-to-text APIs

The article compares the top Whisper alternatives for 2026 across accuracy, latency, pricing, features, and production readiness.

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Speech-To-Text

Mastering CRM data enrichment: AI & speech-to-text for smarter leads

The article explains how AI and speech-to-text can enrich CRM records by turning sales calls into structured lead data like names, budgets, timelines, sentiment, and intent signals. It covers pipeline architecture, accuracy testing, compliance, cost planning, CRM integration, and production monitoring.

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