Tutorials
In our previous article, we discussed how to unlock some of that data by building a speaker diarization system for online meetings (POC) to identify speakers in audio streams and provide organizations with detailed speaker-based insights into meetings, create meeting summaries, action items, and more.
Case Studies
In the past few years, the democratization of speech recognition and large language models has created new opportunities for voice-first platforms to automate critical workflows. Customer support is one of the most promising and vibrant areas for these innovations.
Speech-To-Text
Once in a while, we like to zoom out of our day-to-day to reflect on the bigger trends affecting our customers to, ultimately, adapt our product accordingly. Today, what are the key shifts happening in voice-first platforms, and how can speech recognition help them to navigate these?
Speech-To-Text
When you start working with an AI model, however powerful, you can never be 100% sure of what will happen with it in practice. We've worked with Whisper ASR by OpenAI since its release in 2022 – and what we discovered is nothing short of surprising.
Speech-To-Text
AI is transforming contact centers at an accelerating pace. Speech AI technologies are at the forefront of this revolution, enabling companies to provide better customer experiences through a combination of advanced agent-assist techniques and fully automated interactions that feel natural and human-like.
Case Studies
User-generated content has become a cornerstone of the internet-driven economy. As part of this shift, various platforms have emerged to provide easy-to-use tools to create high-quality video content in a matter of minutes — with AI transcription playing a foundational role in their product development.
